FAQs & Support

Which payment options does Pear Shapewear support?

We provide a variety of payment options such as: VISA, MasterCard, EFT, Yoco, Happy Pay and PayJustNow. 

Does Pear Shapewear accept payment in foreign currency?

No, all prices online are displayed in South African Rands (ZAR) and include VAT unless otherwise specified.

When will I receive my Pear Shapewear order?

Once your order is placed, please allow between 1-5 business days for the order to be packed and shipped. Upon shipment, you will receive an email with your tracking information so you may track the order online.

How do I cancel or make changes to my Pear Shapewear order?

Once an order has been placed and payment has been confirmed the order cannot be changed or cancelled. You may return an order once it has been received by following our returns process. For further information and conditions please refer to our Returns & Exchanges.

How do I track my Pear Shapewear order?

A tracking number and a link to the courier website can be found on your shipping confirmation email that will be emailed to you once the items have been collected by the courier for delivery. A WhatsApp will thereafter be sent to you to confirm that your order has been dispatched as well as another WhatsApp on the day of delivery.

What if my Pear Shapewear item does not fit or I changed my mind?

To make your Pear Shapewear shopping experience enjoyable we offer a variety of options to ensure you’re happy with your purchase. Please refer to our Returns & Exchanges for further information regarding options that are available to you.

How can I find out about upcoming Pear Shapewear offers and promotions?

Be sure to sign up to our newsletter and stay connected with us on social media to keep up to date with our latest offers and promotions.

How do I know what size I am?

We recommend that you take your measurements and refer to the size guide for each style to get the best fit for you.

Does Pear Shapewear offer plus sizes?

All our styles are stocked with sizes S-3XL. Plus sizes, 4XL-6XL can be ordered on request.

Care instructions for your Pear Shapewear?

To prolong the lifespan of your shapewear we recommend that you use the following care instructions:  Cold Hand Wash. Do Not Machine Wash. Do Not Bleach. Do Not Tumble Dry. Do Not Iron. Do Not Dry Clean.